Data Protection & Privacy
sari4 is committed to protecting the personal information of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have over your information.
All data transmitted between your device and sari4's servers is protected by industry-standard 256-bit SSL/TLS encryption — the same standard used by Indonesia's major banks, including BCA and Mandiri.
sari4 does not sell, rent, or trade your personal information to any unaffiliated third party for commercial or marketing purposes. Your data belongs to you.
We collect only the personal data that is strictly necessary to operate your account, process transactions, and comply with our licensing and anti-money laundering obligations.
Personal data is retained only for as long as it is necessary for the purposes for which it was collected, or as required by applicable regulatory and legal obligations.
You have the right to access, correct, restrict, and request deletion of your personal data at any time. Contact our support team at [email protected] to exercise these rights.
Promotional communications from sari4 are entirely optional. You may withdraw your consent to receive marketing messages at any time via your account settings or by contacting support.
Section 1
Throughout this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "sari4" / "we" / "us" / "our" | The operator of the sari4 online betting and live casino platform at sari4.bet, including all services, sub-pages, and associated digital interfaces. |
| "Player" / "you" / "your" | Any individual who accesses sari4.bet, registers an account, or otherwise interacts with the sari4 Platform. |
| "Personal Data" | Any information that directly identifies or could reasonably be used to identify a natural person, including name, contact details, financial identifiers, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "KYC" | Know Your Customer — identity and document verification required before withdrawal processing and for ongoing compliance purposes. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, remember preferences, and support analytics and security. |
Section 2
This Privacy Policy applies to all Personal Data collected and processed by sari4 in connection with your use of the sari4 Platform, including the website at sari4.bet, any mobile web interface, and all associated services such as sports betting, live casino, slot games, and togel (Indonesia's traditional numbers lottery) products.
sari4 acts as the data controller in respect of Personal Data collected directly from players via the Platform. Where sari4 engages third-party service providers to process data on its behalf, those providers act as data processors and are bound by contractual obligations consistent with this Policy.
This Policy applies to players and visitors based in Indonesia and in any other jurisdiction from which access to sari4.bet is permitted. It does not apply to third-party websites or services that may be linked to or from the Platform — those are governed by their own privacy policies.
Section 3
sari4 collects the following categories of Personal Data, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP) | Registration & KYC |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Registration |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history | Deposits & Withdrawals |
| Transaction Data | Bet history, wager amounts, game selections, win/loss records, bonus usage | Ongoing gameplay |
| Technical Data | IP address, browser type and version, operating system, device identifiers, time-zone setting (WIB/WITA/WIT), session duration | Each site visit |
| Profile Data | Username, account preferences, communication preferences, responsible gaming settings | Registration & account use |
| Usage Data | Pages visited, features accessed, search queries within the Platform, clickstream data | Each site visit |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact us |
| KYC Documentation | Scanned or photographed copies of KTP, proof of address, selfie verification images | Identity verification |
sari4 does not collect special-category Personal Data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where a government-issued identity document incidentally contains such information and its collection is unavoidable for KYC compliance purposes.
Section 4
sari4 collects Personal Data through the following means:
Section 5
sari4 processes your Personal Data only where we have a lawful basis for doing so. The table below sets out the primary purposes for which we use your data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your player account | Performance of contract |
| Processing deposits and withdrawals via local banks and e-wallets | Performance of contract |
| Verifying your identity and age (21+) through KYC | Legal obligation; legitimate interests |
| Detecting and preventing fraud, money laundering, and account abuse | Legal obligation; legitimate interests |
| Administering bonuses, promotions, and loyalty programs | Performance of contract; legitimate interests |
| Providing customer support and resolving disputes | Performance of contract; legitimate interests |
| Enforcing responsible gaming controls (deposit limits, self-exclusion) | Legal obligation; legitimate interests |
| Improving Platform functionality through analytics | Legitimate interests |
| Sending promotional communications about sari4 offers and events | Consent (opt-in) |
| Complying with applicable licensing, regulatory, and legal requirements | Legal obligation |
Where we rely on legitimate interests as the legal basis, we have assessed that our interests are not overridden by your rights and freedoms as a data subject. You may object to processing based on legitimate interests by contacting us at [email protected].
Section 6
sari4 does not sell, rent, or share your Personal Data with unaffiliated third parties for their own commercial purposes. We may, however, disclose your Personal Data to the following categories of recipients where necessary to operate the Platform and fulfill our legal obligations:
Section 7
sari4's primary server infrastructure is hosted in jurisdictions with robust data protection frameworks. Some of our third-party service providers — including game studios and fraud-screening services — may process data in countries outside Indonesia. Where such international transfers occur, sari4 ensures that appropriate safeguards are in place, including:
By using the sari4 Platform, you acknowledge that your Personal Data may be transferred to and processed in countries outside Indonesia, subject to the safeguards described above.
Section 8
sari4 retains Personal Data only for as long as necessary to fulfill the purpose for which it was collected, or for as long as required by applicable law or regulation. The following general retention periods apply:
Once data is no longer required, it is securely deleted or irreversibly anonymized so that it can no longer be linked to an identifiable individual.
Section 9
sari4 implements a layered security architecture to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
Section 10
sari4 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, support security functions, and analyze how players interact with the site. The cookies we deploy fall into the following categories:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core Platform functions such as session management, login authentication, and security token validation. Cannot be disabled without impairing Platform functionality. | Session / up to 24 hours |
| Functional | Remember your language preference, display settings, and last-visited game lobby to improve your experience across sessions. | Up to 12 months |
| Analytics | Collect anonymized data on page views, navigation paths, and feature usage to help sari4 optimize the Platform. No personally identifiable data is shared with analytics providers. | Up to 13 months |
| Security & Fraud Prevention | Detect bot traffic, prevent credential-stuffing attacks, and identify suspicious session behavior. | Session / up to 30 days |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling functional or analytics cookies will not prevent access but may reduce personalization quality.
Section 11
As a player whose Personal Data is processed by sari4, you have the following rights. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.
You have the right to request a copy of the Personal Data we hold about you, along with information about how it is being processed and the purposes for which it is used.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly. Account details such as your contact email and phone number can be updated directly via the account dashboard.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that we cannot erase data that we are legally required to retain (e.g., financial records and KYC documentation within mandatory retention periods).
You may request that we restrict the processing of your Personal Data in certain circumstances — for example, while the accuracy of your data is being contested, or where you have objected to processing and we are assessing whether our legitimate interests override your rights.
Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.
You may object at any time to the processing of your Personal Data where we rely on legitimate interests as the legal basis, including profiling for fraud detection or marketing analytics. You may also withdraw consent to receive marketing communications at any time via your account settings.
Section 12
The sari4 Platform is strictly for adults aged 21 and over. sari4 does not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and we may request documentary proof of age at any time during your use of the Platform.
If sari4 discovers or is notified that a person under 21 years of age has registered an account or provided us with Personal Data, we will immediately suspend that account, delete the associated Personal Data to the extent permitted by law, and return any deposited funds to their originating payment source.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on the sari4 Platform, please contact us immediately at [email protected]. We will act promptly to investigate and remediate.
Section 13
The sari4 Platform may contain references to third-party game studios, payment service providers, and sports data sources. These references are provided for operational purposes and do not constitute an endorsement of any third-party privacy practices.
sari4 is not responsible for the privacy policies or data handling practices of any third-party website or service. We encourage you to review the privacy policy of any third-party service you interact with independently of the sari4 Platform, including your bank or e-wallet provider.
Section 14
sari4 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes, we will notify you by posting a prominent notice on the Platform or by sending a notification to your registered email address, at least 7 days before the changes take effect.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the sari4 Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you disagree with any changes to this Privacy Policy, you should cease using the Platform and contact our support team to request account closure and data handling instructions.
Section 15
For any privacy-related questions, requests to exercise your data rights, or complaints regarding how sari4 handles your Personal Data, please contact us using the details below:
If you are not satisfied with how sari4 has handled a privacy concern after engaging with our support team, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. sari4 will cooperate fully with any such regulatory inquiry.
Still have questions about how your data is handled? Our support team is available around the clock. You can also explore our full FAQ or visit the sari4 Platform.
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